Meta Integration

Facebook and Instagram Business integration for ScapeOne customers

This page explains how ScapeOne uses Meta/Facebook and Instagram connections, what data is accessed, and how customer authorization works.

For customers and Meta reviewers

ScapeOne is a SaaS platform for field service businesses.

ScapeOne helps service businesses manage CRM, quotes, jobs, scheduling, invoices, payments, customer portals, websites, SEO, Growth Hub workflow, social media planning, reviews, reports, and business analytics.

Authorization
Customer
Data access
Approved
Data sold
No
Purpose
Service

Why ScapeOne connects to Meta

Customers use ScapeOne to manage marketing workflow from the same platform that runs their service business.

Customer controlled

ScapeOne allows business customers to connect their own Facebook and Instagram Business accounts so they can publish social posts, manage approved Page information, and support their marketing workflow from inside ScapeOne. Each customer authorizes their own connection. ScapeOne only uses approved Meta Platform Data to provide the connected service and does not sell Meta data.

How customers use Facebook and Instagram connections

The integration supports practical social and business account workflows for authorized business users.

Business accounts
Soc
Use case

Social post workflow

Customers can prepare, review, and publish or manually manage social media posts from ScapeOne depending on approved provider access.

App
Use case

Approved Page information

Customers can connect business Pages/accounts so ScapeOne can show approved account and Page information needed for the connected service.

Mar
Use case

Marketing planning

Growth Hub can help customers plan content ideas, draft posts, review social activity, and connect marketing tasks to their website workflow.

Rev
Use case

Review and business workflow

Connected account data can support review, page connection, and business account features where the customer has authorized access.

What data is accessed

ScapeOne only requests and uses data needed for the connected service the customer authorizes.

Approved data only
Acc
Data

Account and permission status

Basic connected account, permission, and token status needed to confirm the integration is working.

Bus
Data

Business/Page information

Approved Page, business account, or profile information needed to select the correct destination for social and business workflows.

Pub
Data

Publishing workflow data

Post content, media references, publishing status, and provider identifiers needed to provide posting or draft workflow.

Rev
Data

Review or activity data

Approved review, engagement, or business activity data only where the customer has authorized that access and it is needed for the feature.

Data handling commitments

Meta data is used only to provide the connected service requested by the customer.

Not sold
  • Each business authorizes its own Facebook or Instagram Business account connection.
  • ScapeOne only accesses approved business, Page, account, permission, publishing, review, or activity data needed for the connected feature.
  • ScapeOne does not sell Meta Platform Data.
  • ScapeOne does not use Meta data for unrelated advertising.
  • Customers can disconnect provider access from inside ScapeOne or request deletion of connected provider data.
Contact

Questions about ScapeOne or Meta data use?

Contact iScape Group about ScapeOne integrations, provider access, or data deletion requests.

Contact details