Luisa AI receptionist AI
Answers your phone and web chat around the clock, knows your services and areas, and hands over a complete enquiry.
Features
Everything your business needs,
Everything your business needs,
grouped by what it does for you.
Not a pile of modules. Six outcomes, each one handled from the first enquiry to the final payment, in one workspace.
Win every enquiry
Every call, chat and form becomes a job you can quote.
Luisa and the smart quote form capture the customer, the site, the scope and photos, then put it all in one inbox.
Website chat bubble
Luisa on every page of your website, in your colours.
Smart quote form
Asks only the questions each service needs, with photo upload and a progress bar.
One inbox
Texts, email replies, portal messages, web chat and calls in one place. Reply, assign and close.
CRM & customers
Customers, properties, contacts and history, with every job and invoice linked.
Leads and follow-ups
Owners, next steps and contact attempts, so no lead goes cold.
Quote and get paid
Quotes in minutes. Deposits and payments without the chase.
Price standard jobs from your own history, send in one click, and let customers accept, pay and book in the same flow.
Instant quotes AI
A price range from your similar past jobs, with a confidence level. You approve before it sends.
Quote workspace and price book
Services, materials and labour rates you set once and reuse on every quote.
Accept, pay and book
After accepting, customers pay the deposit and choose a time from your real availability.
Invoices and recurring billing
Invoices from finished work, part payments, reminders and recurring invoices for maintenance contracts.
Online payments
Card payments through Stripe, with payouts matched to invoices.
MYOB and Xero sync
Customers, invoices and payments sync both ways, with one place to fix anything that needs you.
Customers serve themselves
A portal and messages that keep customers happy, and paying.
Customers approve, pay, confirm visits and see their reports without calling the office.
Customer Portal
Sign in with a one-time code to approve quotes, pay invoices, confirm visits and request more work.
On my way messages
Customers get a heads-up when the crew is on the way.
Service reports and photos
Before and after photos and a clear job report after every visit.
Review check-ins
Happy customers are asked for a Google review at the right moment.
Email campaigns and newsletters
Seasonal offers and newsletters to customers who agreed to hear from you.
Referrals
Customers share their own link, and you reward the referrals that turn into work.
Crews run the day
Scheduling, dispatch and a crew app built for outdoor work.
Accepted work lands on the calendar, crews see it on their phones, and safety and photos are part of the job.
Scheduling and recurring jobs
Month, week, day and schedule views, with crew capacity and conflicts checked for you.
Dispatch map
See the day on a map and move jobs between crews.
Crew mobile app
Today, jobs, navigation, photos, notes and timers on iPhone, iPad and Android. Works offline.
Route for the day
The day’s jobs in order for each crew, with the distance and directions.
Timesheets, roster and leave
Clock on and off, rosters, availability and leave requests in one place.
Projects and job costing
Staged work with phases, variations and the real cost of each job.
Safety and compliance
Safety and compliance, built into every job.
Take 5, the daily prestart, SOPs and SWMS, incidents and compliance packs, on the crew’s phones and one WHS hub. It supports your WHS obligations; it doesn’t replace them.
Take 5 before each job WHS
High-risk jobs need a Take 5 before work starts. A stop-work is flagged and resolved by the crew leader or a WHS manager.
Once-a-day crew prestart WHS
One crew member completes it, the rest acknowledge it, with equipment checks and closeout readings.
SOP and SWMS library WHS
Templates for outdoor work, versions and review dates, and crew acknowledgement of each version.
Incident reporting WHS
A three-step report from the field, triage of severity and notifiability, and corrective actions to close.
Compliance packs WHS
Licences, tickets and inductions per worker and site, with expiries flagged and a one-click ZIP export.
WHS hub WHS
Everything safety in one place, starting with what needs attention today.
Work comes to you
Maya runs your marketing, you approve it.
Your website, Google presence and social channels keep improving, drafted from your real jobs and photos.
SEO & Growth Hub AI
Maya finds what to write about from your jobs, services and suburbs, and tracks what works.
Website studio and themes
Four premium themes and a live editor. Change words, photos and sections and preview before publishing.
Social media tools
Facebook and Instagram posts drafted from finished jobs, scheduled once you approve.
Google Business Profile and reviews
Your local presence and reviews alongside your website and search results.
Search Console and Analytics
See how people find you and which pages bring enquiries.
Ads Rolling out
Google Ads campaigns and recommendations, managed from the same hub.
You stay in control
See everything. Approve what matters. Nothing else needs you.
One dashboard, plain-English answers from your own records, and clear permissions for everyone else.
Owner dashboard
Today’s jobs, money in, what’s overdue and the few things that need you.
Seven business reports
Sales, revenue, job profitability, operations, customers, labour and marketing. Export or schedule them.
Ask Luisa AI
Ask a question in plain English and get an answer from your records, with the numbers behind it.
Approvals
Instant quotes, reminders and marketing wait for you until you decide to let them run.
Roles, permissions and sign-in codes
Give each person the access they need, with sign-in codes by email or SMS.
Reseller/agency tools
Partners and agencies can refer and support client workspaces from their own portal.
Ready when you are
See it with your own services.
Book a demo and we will set up a workspace with your services and suburbs, or create yours now and follow the guided setup.